DEXscan™ is the Digital Work Assessment™.
Understand what's wrong with your digital transformation by using digital experience as evidence.
DEXscan produces a human digital twin by diagnosing how workers work and then modeling the workgroup.
See at a glance what, why, where, and by how much to improve.
Hailee Experiogram™ Workgroup Digital Twins™, depicted in Figure 1, show the intersection of digital employee experience and critical job functions.
Hailee translates digital experience into a human digital twin that you can talk to.
In the image, tangibles are blue across all job activities the workgroup—showing over-delivery. Reliability is green—up-time is not a problem. Assurance, responsiveness, and empathy on the other hand are red and signal your hot-spots.
You just went from desperation to knowing exactly where to focus your efforts in less than 48 hours.
DEXscan creates the twin. Hailee explains the friction. Leaders act to fix performance.
“I have recently read a few of your articles, and I find them to be very ‘user friendly’... So, I extend a great big THANK YOU for your excellent articles.”
— Charlene Fisher, TIAA-CREF
DEXscan Process
Available exclusively from authorized partners. Your upfront time is limited to kickoff and providing as few as 3-5 participant names.
- Intake: confirm the workgroup, solution scope, and diagnostic question.
- Diagnose: capture expectations, perceptions, and value signals from participants.
- Model: create a Workgroup Human Digital Twin for use with Hailee.
- Readout: deliver the DEXscan report and an execution-ready improvement roadmap (PPT deck).