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DEXshop™ The Digital Experience Workshop™

Get Your IT Teams Aligned and Ready to Meet Digital Employee Experience Requirements

DEXshop is the hands-on session for empowering digital workplace solution providers to effectively enhance and implement DEX strategies.

Let's Talk about your DEX team

 

DEXshop delivers hands-on alignment that teaches your teams exactly how to design, measure, and improve digital experience to eliminate friction and deliver real business value.

  1. A DEX field guide useful during the workshop and invaluable after the workshop.
  2. Proven step-by-step approaches to capture internal consumer (customer, user) expectations of technology solutions.
  3. Methods for assessing and analyzing current employee digital experience in a repeatable, actionable, and non-confusing way.
  4. "quick fixes" from product and service teams that you can use immediately.
  5. Templates and checklists that guide and improve your digital workplace experience focus and efforts.
  6. Gap analysis models of strategy, design, and transition (the 20%), and operation (the 80%.)
  7. Thorough discussion about the existing gaps — the causes of digital friction, needs, and goals of your business consumers.
  8. "Deep Dives" into topics such as intensifiers and dimensions of employee digital experience.
  9. Goal-setting Session to help plan a short and long-term experience improvement strategy.
  10. "Report Cards" with comments developed during our workshop, unique to each participant's situation.

Our main objective? The day after the workshop, tech teams start a new era of co-creation with their customers and users. Your development and delivery approach will never be the same again. Promised!

Get your technology engineering and support teams aligned with digital employee experience expectations

Do you want help building the foundations of solid business value delivery? Could you use an actionable strategic approach that uses DEX as your compass? Are you seeking an innovative approach to reduce digital friction for a new era in productivity and value?

You need insights vs. yet another tool

Get short virtual interventions, 2-hour virtual workshops, half-day or full-day classes, and 1:1 coaching for leaders. Everything is possible.

Who benefits from digital employee experience workshops


Smaller organizations

Multi-function orgs that are struggling to speed business time-to-value.


Medium-sized functions

Firms whose product development and growth have reached a plateau.


Units in large enterprises

Leaders lagging in their transformation or looking to improve employee digital experience.

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Sample DEXshop outline for a 2-day workshop

In as little as a few days, using Hailee and your DEXscan results, you can identify solutions to your Digital Employee Experience problems and start seeing real benefits.

Day 1

  • What great digital employee experience does for your employees, firm, and technology providers
  • Symptoms of digital employee experience problems
  • How co-creating with your consumers builds trust and visibility
  • The 5 dimensions of employee digital experience and how to use them
  • Digital Friction: What it is, where it comes from, and how to resolve it.
  • How to discover employees needs, uncover what holds you back, and recover organizational agility and advantage
  • Exercise: Troubleshooting common DEX problems

Day 2

  • Dealing with common challenges: ego, time, over-promising, etc.
  • Building tech solutions with employee digital experience as your compass
  • Components of experience: Value, Desired, and Actual perception measurements
  • Exercise: developing measurable improvements tied directly to employee digital experience
  • Exercise: creating a value proposition for an employee segment
  • Wrapping up: blue-printing your employee digital experience capability

Work with an experienced leader/facilitator, well-versed in digital employee experience improvement, to build your unique roadmap.

Any question is welcome. Your facilitator is all yours and a recognized expert, so ask away. Your facilitator will share their experiences, benchmarks, tests, comparisons, and lessons learned from their work with firms like yours and other leaders like you. We enjoy delivering workshops and look forward to being at your service!

send a workshop request

DEXscan™

The DEX Assessment™

Get actionable insights into the perception of your employee's technology experience.

Explore Assessments

DEXLR8™

The DEX Accelerator™

Scale your digital employee experience capabilities with personalized planning, advice, and guidance.

Explore Coaching