Build DEX capability with DEXfoundation™.
The DEX certification and training program for leaders, consultants, and partners.
DEXfoundation teaches the end-to-end operating model for designing, delivering, and continually improving digital employee experience with Completely Satisfied™ and Hailee™.
Transform DEX into high-value business capability.
Organizations that put DEX at the core of their strategy outperform the market by a significant margin.
Building your DEX capability starts with professional education workshops that:
- Teach approaches and frameworks that you can use immediately.
- Introduce actionable tools that upskill you and your team.
- Learn from real-world digital experience failures and recoveries.
Exam Info
The course syllabus is available upon request:
- Syllabus: 6 modules
- Exam: 40 multiple choice questions
- Approach: Pass/Fail
- Passing: 65% (26 of 40 correct)
- Duration: 60 minutes
- Structure: Closed book
The Digital Experience Doctor™
Hank Marquis, PhD, FBCS, CITP
Digital Experience Psychometrician
Digital Employee Experience Certification Built on the Completely Satisfied™ Framework
DEXfoundation introduces an end-to-end operating model for designing, delivering, and continually improving Digital Employee Experience (DEX.)
DEXfoundation is for anyone who needs to understand the critical concepts of DEX for technology-enabled products and services and is interested in helping their organization embrace the new experience management culture.
The course will help you to understand how:
- modern technology-dependent organizations operate
- DEX improves engagement, productivity, and value creation
- psychological principles guide digital employee experience
- to apply commonly used experience management terms and concepts