Ask Hailee

THE AI DIAGNOSTIC ADVISOR

Create human digital twins to diagnose workgroup friction in minutes.

Use Hailee™ to tap into frontline feedback loops and uncover the organizational root causes that system metrics miss.

Hank Marquis expert advice on digital transformation & agentic AI.

Start changing your frontline reality in 48 hours.
DEXscan™ builds a digital twin of your team to shows how work actually happens and where digital friction hurts your service quality. Hailee chats with this twin to show you why your enterprise apps are failing your people.

Watch Hailee build a $8.2M business case. See the chat on this page to watch Hailee find a CRM breakdown. In under 5 minutes, she traces the root cause and calculates the exact cost of the friction.

Stop guessing why your apps stall. Review the transcript to see the delivery gaps that system metrics miss. Start getting the value your digital investments promised.

Actual Hailee diagnostic session transcript. View in new window
The Blue bubble: Hailee
Gray bubble: Enterprise App Leader

Make employee-centricity a component of every design and a consideration in every investment decision.

Hank Marquis | Featured in HPCwire

Root cause is where the $8.2M came from.

DEX and ops tools can alert, escalate, and automate fixes. But they don't model how execution actually breaks down across roles, systems, and leadership intent. That's why the same problems return—and why the biggest improvement opportunities stay hidden. Hailee exposes the true organizational root causes of digital enterprise application failure, turning friction into measurable financial value.

If execution friction exists in today's enterprise applications, it will be built into tomorrow's plans. Digital investment works when technology supports the frontline reality of the work. Reducing this friction is not only about fixing recurring problems; it matters when teams design new solutions. Hailee makes this value leakage visible so leaders can restore execution now and avoid designing friction back in. AI and digital twin technology now make this practical at scale.”
  — Hank Marquis

“Stunning insights into the subject and all conveyed with a conversational style that has just carried me along.”
  — B.D., Investor, Entrepreneur, Independent Researcher

Hank Marquis
Watch Hank explain why cloud transformations fail — and what leaders must do differently at Cloud Expo with SYS-CON.tv Jeremy Gleelan.

The Digital Experience Doctor

Hank Marquis PhD, FBCS, CITP

Help for leaders of underperforming enterprise platforms.

Ready to recover lost digital productivity?