Digital transformations stall without leadership visibility.
Solve digital work problems by answering five leadership questions.
Hailee™ creates a human digital twin to answer them and reveal how work happens.
Using a Workgroup Digital Twin and Agentic AI like Hailee, you can resolve these questions in seconds—and begin diagnosing digital friction in minutes, not months.
My methodology for digital transformation and experience problems starts with five "simple" questions—which are actually quite difficult to answer alone.
Assessment — Reveals why digital work breaks down.
Diagnosis — Quantifies what execution failure is costing you.
Prognosis — Identifies where leadership intervention will have the greatest impact.
Prescription — Aligns leaders on the decisions required to fix how work is designed and delivered.
Recovery — Verifies improvements hold and value does not fade over time.
Today's AI and digital twin technology make it easier than ever to find and resolve the true root causes.
The Digital Experience Doctor™
Hank Marquis, PhD, FBCS, CITP
Digital Experience Psychometrician
“Digital transformation success needs a workforce with smooth, frictionless tech. Reducing digital friction helps meet business goals and improve IT satisfaction. My approach stops the 'rebooting' of digital problems by fixing the organizational system itself. Hailee makes the invisible visible, so you can stop managing symptoms and start leading with evidence. Ask me how!”
— Hank Marquis
“Hank Marquis perfectly captures the subtle yet profound shift in thinking IT leaders need to make to deliver IT products and services that improve digital employee experience.”
— Larry Cooper, Chief Strategy Officer, The Hive Professional Network