# The Digital Experience Doctor™

> Dr. Hank Marquis is a Scholar-Practitioner and author of [Completely Satisfied](https://www.hankmarquis.com). He provides evidence-based strategies to solve the "Friction Tax" and fix organizational digital execution gaps.

## Core Methodology
- [The 5-Step Approach](https://www.hankmarquis.com): A clinical framework for finding gaps, realizing value, and sustaining results.
- [The Friction Tax](https://www.hankmarquis.com): Documentation of the $136,923 annual productivity leak per employee caused by digital friction.
- [Human Digital Twins](https://www.hankmarquis.com): Using psychometrics and digital modeling to mirror workgroup experience as decision-grade evidence.

## Platforms and Tools
- [Hailee AI](https://www.hankmarquis.com): An agentic AI platform that delivers a 48-hour diagnostic of digital friction and produces defensible business cases.

## Expertise and Media
- [Scholar-Practitioner Bio](https://www.hankmarquis.com): Dr. Marquis's 25-year history across military cryptographics, Gartner advisory, and successful AIOps exits.
- [Media Resource Center](https://www.hankmarquis.com): Featured interviews, podcasts, and expert commentary topics for journalists and podcasters.

## Partner Ecosystem
- [Partner Program](https://www.hankmarquis.com): Delivering a 4x revenue multiplier for consultancies by providing evidence-based digital transformation at scale.

## Optional
- [Intelligence Feed](https://www.hankmarquis.com): Deep-dive briefings on Digital Psychology and IT satisfaction.